OLS 172 - Workplace Problem Solving

2 CR

This course focuses on developing practical problem-solving skills for workplace settings. Students learn and apply strategies to address common workplace challenges such as misunderstandings, changes in routine, conflicting expectations, stress, and frustration. Through scenarios, discussion, and guided practice, students build skills in analyzing problems, managing emotions, and selecting appropriate responses to workplace situations. Course is graded Credit/No Credit.

Prerequisite(s): OLS 106

Course Outcomes

Identify common workplace problems and describe how they can affect job performance and relationships.
Compare different problem-solving strategies used to address workplace challenges.
Analyze a workplace problem and use a step-by-step problem-solving process to plan a solution.
Apply strategies to manage anger, stress, or frustration in workplace situations.
Demonstrate effective communication skills when working through a workplace problem.
Reflect on personal strengths and challenges related to problem solving in work settings.

Find out when this course is offered