HCI 435 - Healthcare Systems Operations

5 CR

Previously HCTM 435.
This course covers all the functions and practices in healthcare system operations. The foundations of system operations that support healthcare information technology are the physical hardware that includes data storage, networking, and the use of cloud services, and the virtual management of data. It also includes programs and applications that include databases, data warehouses, and data lakes, and the inventory of programs in application portfolios. Standards and interoperability are enforced through data standards, interfaces, and governance. This class also covers data center management topics in system performance, help desk, cybersecurity, disaster recovery, e-Discovery, and contract management.

Prerequisite(s): Admission to any baccalaureate program at Bellevue College.

Course Outcomes

Define the role of the systems administrator
Discover functions of Data Center and technical hardware management including networks and storage devices. Compare onsite management to cloud services.
Examine master data management and enterprise application portfolio management as a means to manage data and programs within healthcare organizations.
Interpret data standards and interfaces on interoperability and integration.
Appraise Data Center Operations including monitoring and performance management, help desk, cybersecurity, training, disaster recovery, e-Discovery, and contract management.

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