TECH 293 - Technical Support Internship I

1-6 CR

First in a two-quarter technical support internship. Students provide technical assistance to students and staff using the Tech Support and NSCOM labs. May include off-campus internships with specific academic & industry partners. For NSCOM degree students only. Provides non-paying, credit-earning, on-the-job experience. Course is graded credit/no credit.

Prerequisite(s): permission of instructor.

Course Outcomes

Apply his/her software, hardware, and business skills in a variety of duties and responsibilities in a work environment.
Manage his or her work load by employing multitasking techniques and task prioritization to manage his/her work load in solving problems.
Demonstrate the organizational/analytical skills necessary to solve problems with computers.
Demonstrate appropriate interpersonal abilities (such as integrity, diplomacy, respect for cultural diversity, flexibility, perseverance, resourcefulness, etc.).

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