HCML 415 - Strategic Operations Management in Healthcare

5 CR

This course is designed to address key operations issues in large as well as small/medium healthcare organizations. These issues include both strategic and design decisions, and as such make evidence-based operations management an inter-functional concern that requires cross-functional understanding and coordination. A blend of theory, cases, analytical techniques, business examples, videos, online simulation, and class discussions will be used to fulfill the course outcomes.

Recommended: HCML 411 or RAIM 411.
Prerequisite(s): Acceptance to the program or permission of Program Chair.

Course Outcomes

Evaluate contemporary health care operations through the application of the tools of quality management and operations research modeling methods
Develop models to evaluate and improve health care operations
Assess structures, processes, outcomes of health care systems.
Develop information feedback systems to monitor and improve processes and outcomes of improvements, including the ability to provide visualization of the data to support end user decision making
Interpret model output to assess processes and outcomes of care and the potential impact of proposed operational changes on systems performance

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