HCML 460 - Management & Leadership in Healthcare

5 CR

Previously RAIM 460.
Prepares students for leadership roles in healthcare. Topics include relations with diverse and/or remotely located staff, global and virtual employees, communication skills for managers, time management, motivating employees, and conflict resolution. Case studies are used to bring a contextual focus on specific departments and organizations in a global healthcare industry.

Prerequisite(s): Acceptance to the program or permission of instructor.

Course Outcomes

Evaluate diverse leadership styles including a self-assessment, and how they impact the team, conflict management, and organization performance and morale
Identify and develop strategies to assess inter-personal and team skills, cultural competency
Examine the qualities and skills of effective project and department managers in healthcare organizations and a diverse client base
Present and compare diverse leadership and motivation theories and practices, and analyze their respective effectiveness in the context of healthcare organizations and a diverse client base
Develop effective, diverse management strategies that promote communication, minimize stress, and increase productivity, and analyze their effectiveness in the context of healthcare organizations and a diverse client base
Examine and practice decision-making processes and techniques that facilitate effective and efficient change management for a diverse client base
Develop and plan scenarios to prepare and lead effective training sessions
Examine organizational leadership in managing continuous change in the context of healthcare organizations and a diverse client base

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