HD 211 - Leadership Today: Building Tools for Tomorrow

2 CR

Course covers dealing with difficult people, the art of listening, negotiation, problem solving, and other leadership competencies.

Course Outcomes

Understand and outline “difficult” people types.
Demonstrate elements of checking for understanding when listening.
Define and apply elements of the negotiation process.
Know how to prepare ones self for “selling” an idea.
Identify scenarios that involve solving a problem.

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