May 28, 2024  
2021-22 Catalog 
2021-22 Catalog [ARCHIVED CATALOG]

Cisco Support Technician Certificate of Achievement

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The Cisco Support Technician certificate addresses design, configuration and support of networks and Internetworks in implementations based on current Cisco Internetworking hardware.

Learning Outcomes

Certificate recipients should possess the skills & abilities described below:

  • Perform simple hardware and software configuration of a switch and a router
  • Explain the theory and benefits of a VLAN and configure a VLAN on a switch
  • Create site wiring diagrams and physical and logical topologies for a network
  • Apply knowledge of Frame Relay, Integrated Services Digital Network (ISDN) and Point-to-Point Protocol (PPP)
  • Describe the Wide Area Network design process and design a Wide Area Network

Gainful Employment Disclosure

For details about our graduation rates, the median debt of students who completed the program, and other important information, please visit

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