AHEA 102 - Introduction to Medical Administration

5 CR

This course introduces students to basic medical office procedures, including patient scheduling, written and oral communication, telecommunications, medical records management, and daily financial practices.

Prerequisite(s): Placement by assessment into ENGL 101, or completion of ENGL 092 or ENGL 093 with a C or better. Completion of AHE 100, AHE 110, and BTS 161 with a C or better or permission of Program Chair.

Course Outcomes

Describe the role and function of medical administration in the office setting.
Distinguish and use appropriate medical administrative procedures.
Process basic financial and medical records for a medical office.
Apply medical administrative procedures using traditional and informatics-based systems.
Communicate effectively and professionally with patients and members of the healthcare team.
Apply safety practices for the medical office.

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