TECH 217 - PC Analysis & Configuration II

5 CR

Presents in-depth PC hardware and software installation and configuration. Topics include command-line and Windows configuration, resource management, advanced troubleshooting, virtualization, mobile computing, introductory network installation and configuration, basic electrical concepts and measurement. Includes hands-on instruction. Course includes about 50% of the competencies required for A+ certification.

Prerequisite(s): TECH 215 at BC with a C- or better, or entry code.

Course Outcomes

Assemble computer components based on customer requirements.
Install, configure and maintain devices, PCs and software for end users.
Describe and demonstrate basic networking, security, and computer forensic technologies.
Properly and safely diagnose, resolve and document common hardware and software issues while applying troubleshooting skills.
Provide appropriate customer technical support.
Describe and demonstrate basic virtualization, mobile device, desktop imaging and deployment technologies.
Discuss the body of knowledge that establishes the foundation of an entry-level IT professional.

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