TECH 215 - PC Analysis & Configuration I

5 CR

Presents the basics of PC hardware and software installation and configuration. Topics include installation of operating systems and basic troubleshooting techniques, BIOS, storage, system optimization, motherboards, printers, and system set-up. Students gain hands-on instruction. Course includes about 50% of the competencies required for A+ certification.

Prerequisite(s): Placement by assessment into ENGL 101, or completion of ENGL 092 or ENGL 093 with a C or better. Recommended IT 101 or equivalent course work or experience.

Course Outcomes

Assemble computer and network components based on customer requirements.
Install, configure and maintain devices, PCs and software for end users.
Properly and safely diagnose, resolve and document common hardware and software issues while applying troubleshooting skills.
Provide appropriate customer technical support.
Calculate and measure system efficiencies and examine computer performance benchmarks.
Discuss the body of knowledge that establishes the foundation of an entry-level IT professional.

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