Feb 29, 2024  
2023-24 Catalog 
2023-24 Catalog
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IT 293 - Technical Support Internship

4 CR

A technical support internship course. Students provide technical assistance to students and staff using the IT Program labs or/and sites on campus. May include off-campus internships with specific academic & industry partners. For IT Program degree students only. Provides credit-earning, on-the-job experience. Course is graded credit/no credit.

Prerequisite(s): Permission of instructor.

Course Outcomes
  • Apply software, hardware, and business skills in a variety of duties and responsibilities in a work environment.

  • Manage a workload by employing multitasking techniques and task prioritization to manage a workload in solving problems.
  • Demonstrate the organizational/analytical skills necessary to solve problems with computers.
  • Demonstrate interpersonal behavior that is in alignment with industry standards.







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