OLS 172 - Workplace Problem Solving

2 CR

Applies problem solving techniques and strategies to various workplace situations to help students handle any difficulties. Also covers resumes, cover letters and job searching techniques.

Prerequisite(s): OLS 106, OLS 111, OLS 174 and Acceptance into the program.

Course Outcomes

Discuss and compare different approaches to problem solving that can be used to resolve common workplace problems.
Analyze a workplace problem and utilize a learned problem solving technique to outline the process for creating and implementing a solution.
Discuss problem solving strategies to handle anger and frustration in a workplace situation.
Create updated version of resume and cover letter.
Demonstrate professionalism during interviews including speaking clearly and answering questions asked.
Establish and maintain communication with 3 to 5 key contacts from student’s network.
Utilize LinkedIn groups and discussion boards.
Articulate personal work related Dependable Strengths

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