OLS 172 - Workplace Problem Solving

2 CR

Applies problem solving techniques and strategies to various workplace situations to help students handle possible challenges. Also covers resume writing, cover letters, and job search techniques. Course is graded Credit/No Credit.

Prerequisite(s): OLS 106, OLS 111, and OLS 174.

Course Outcomes

Discuss and compare different approaches to problem solving that can be used to resolve common workplace problems.
Analyze a workplace problem and utilize a learned problem solving technique to outline the process for creating and implementing a solution.
Discuss problem solving strategies to handle anger and frustration in a workplace situation.
Create updated version of resume and cover letter.
Demonstrate professionalism during interviews including speaking clearly and answering questions asked.
Establish and maintain communication with 3 to 5 key contacts from student’s network.
Utilize LinkedIn groups and discussion boards.
Articulate personal work related Dependable Strengths

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