IT 294 - Technical Support Internship II

4 CR

Continues IT 293, for additional non-paying credit-earning, on-the-job experience in technical support. For NSCOM degree students only.

Prerequisite(s): IT 293 at BC and permission of instructor.

Course Outcomes

Apply software, hardware, and business skills in a variety of duties and responsibilities in a work environment.
Manage a workload by employing multitasking techniques and task prioritization to manage a workload in solving problems.
Demonstrate the organizational/analytical skills necessary to solve problems with computers.
Demonstrate appropriate interpersonal abilities (such as integrity, diplomacy, respect for cultural diversity, flexibility, perseverance, resourcefulness, etc.).
Complete special projects

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